Maintenance

CHECK OUT SHIPMAN SECURITY’S MAINTENANCE SCHEDULE

What is Shipman Security’s Maintenance Scheme?

The ability to have a maintenance package that suits your needs is imperative and we will assist you with the best one for you.

Check Out Our Smart Alarms

Choose one of our securest intruder prevention systems below and start feeling safe again.

Smart Alarms

Annual Maintenance SchemeSilverGoldPlatinum
Unlimited 24/7 Telephone SupportYesYesYes
Emergency out of hour engineer attendance within 4 hours, 365 days a year (charges may apply)YesYes
In office hours same day or by appointment preferential engineer attendanceYesYesYes
2 x Service visits per annum Yes
1 x Service visit per annum YesYes
Minor adjustments and replacements equipment during the service visit
YesYesYes
No labour charges on replacement wear and tear partsYes
Operating software upgradesYes
Remote engineering supportYesYes
Security Reviews Yes
12-month warranty on additionally installed equipmentYesYes
Lifetime guarantee of signalling equipment
Yes
Free Replacement batteriesYes
Extended Warranty Yes
App subscriptionYesYes
Keyholder information recorded and free keyholder updatesYesYes
System history recordingYesYes
Insurance company liaisingYesYes
Repair minor faults on service visitYes
Program new codes, fobs and remotes during service visit YesYes
Detection unit batteries included when necessaryYesYesYes
Control panel back up battery included when necessaryYesYes

CCTV

Annual Maintenance SchemeSilverGoldPlatinum
Unlimited 24/7 Telephone SupportYesYesYes
Emergency out of hour engineer attendance within 4 hours, 365 days a year (charges may apply)YesYes
In office hours same day or by appointment preferential engineer attendanceYesYes
1 x in hours break-down/repair visit Yes
1 x Service visit per annum YesYes
Minor adjustments and replacements equipment during the service visit
YesYes
No labour charges on replacement wear and tear partsYes
Operating software upgradesYes
Remote engineering supportYesYesYes
Security Reviews Yes
12-month warranty on additionally installed equipmentYesYes
Extended 2 year warranty
Yes
App subscriptionYesYesYes
Repair minor faults on service visitYes

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